IT Support

At sothis we love IT! And we love making sure it’s doing the right job too! Supporting your IT system is what we’re all about. We provide all the services of an internal IT department, but at a fraction of the cost.

From network support to problem solving, security to on-site maintenance, we can tailor our services to suit your needs and your budget. Whether you need us every day or just occasionally, we can offer a fixed-price package that works for you. At sothis, you tell us what you want and we deliver! Simple!

At sothis we pride ourselves in offering a personal, high quality service at a sensible price. We go further to help you improve your business and suggest IT solutions that work for you.

Research tells us that outsourcing IT support services is a key contributing factor to the success of SMEs, start-ups and growing businesses. By partnering your IT support with sothis you’re getting the right people to do the right job.

At sothis you have unlimited access to a team of IT experts who can help you achieve optimum productivity and maximum efficiency. Other benefits of IT outsourcing are:

  • Fast response times, better reporting of problems
  • Improved customer service levels
  • Improved employee satisfaction levels
  • Free up resources/ focus on business growth

Using sothis as your IT resource in Durham and the Northeast gives you a distinct competitive advantage because with sothis you get an expert working alongside your business, working for you and your future.

sothis can provide a variety of support packages tailored to meet your needs and your budget, from 24/7 support contracts to pay-as-you-go options. Whatever support level you need you’ll be sure to get the same exceptional standards and jargon-free, down-to-earth advice. At sothis we know that IT investment can seem costly, so to help we can offer monthly payments over twelve months with no interest or fees charged.

Support options include onsite engineer visits, maintenance checks, remote access support, unlimited telephone support, unlimited email support, bespoke response times, dedicated account manager, emergency support, monthly usage report, backup monitoring.

Get in Touch

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Client Support Area

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Remote Assistance

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